Support : Dialog Search Aids : Successful Searching : Search Assistance and Tools

Search Assistance and Tools

• Customer Support: Check the Dialog Online Support Center or contact the Dialog Knowledge Center via email at or by telephone at 1 (800) 3-DIALOG (North America) or 00 (800) 33-DIALOG (Outside North America). You can also contact individual country help desks.

• Online HELPs: Access help messages online at any time during your search by using the HELP command (e.g., HELP PRINT for assistance using the PRINT command). For a complete list of available HELP messages, enter HELP HELP.

• How Do I…? Series: Review concise, step-by-step instructions for how to find the most-requested information on Dialog in such subject areas as Pharmaceuticals, Intellectual Property, Biomedicine, Business, Chemistry and more. Examples in both DialogClassic and DialogLink 5 are available.

• Dialog Pocket Guide: Contains a brief summary of the Dialog commands and features that you are likely to use most often. It also includes variations for DialogWeb and DialogLink 5.

• Training Options: Offers live web-based training to expand search skills and knowledge of Dialog, whatever your skill level — novice to power searcher. A variety of self-paced eLearning opportunities, including quick tips, search solutions, and online courses, that you can take online at your convenience are also available.

How to Use This Guide 

top